MGTP 312 Week 5 Final Exam

1

Organizations with adhocracy cultures are described as:

Internally focused and valuing stability and control

Externally focused and valuing flexibility

Externally focused and valuing stability and control

Internally focused and valuing flexibility

2

Keyshawn is a player on a professional football team. Because of this, his play every week is scrutinized by fans and media, as well as his own coaches. Sometimes, their comments are very negative and even personal. Keyshawn will handle this better if he has a high level of _________ intelligence.

Bodily-kinesthetic

Intrapersonal

Spatial

Interpersonal

3

The interdisciplinary field dedicated to understanding and managing people at work is called:

Management dynamics

Organizational dynamics

Management theory

Organizational behavior

4

The distinction between flexible and fixed individual differences:

Is that managers should hire people based on their attitudes and emotions

Is that managers have little or no impact on flexible differences

Has no practical value for managers

Is that managers have little or no impact on fixed differences

5

A person can build his/her social capital by:

Learning a new language

Getting a mentor

Being trained in new skills

Shadowing a higher-level manager

6

Self-enhancement and self-transcendence are:

Personal attitudes

Workplace attitudes

Cognitions

Endpoints of one of the dimensions of values

7

Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college’s football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a:

Semantic memory

Stereotype

Negativity bias

Self-serving bias

8

Regarding using personality testing as part of the hiring process, experts have concluded that:

There are many valid instruments available to managers to test for personality types

The typical personality test is not a valid predictor of job performance

The effects of personality on job performance are so large it cannot be ignored by managers

Only the Big Five should be used as predictors of job performance

9

The two dimensions of the competing values framework are:

Internal-external and anticipatory-retrospective

Group-individual and stable-flexible

Internal-external and group-individual

Internal-external and stable-flexible

10

Performance on tests like the Scholastic Aptitude Test and the Graduate Management Admissions Test is likely to be most closely related to:

Interpersonal intelligence

Naturalist intelligence

Intrapersonal intelligence

Logical-mathematical intelligence

11

The contingency approach suggests that:

A manager needs to learn a set of hard-and-fast rules.

OB theories apply to all situations.

There is one best way to manage.

The best answer depends on the situation.

12

Janelle, one of Abdul’s employees, has performed poorly on many aspects of her job since she was hired four months ago. This is likely to be attributed to:

Fundamental bias

Internal causes

Self-serving bias

External causes

13

The corporate staff in the accounting department at ABC Corporation went on 12-hour days during the holiday season, just like the regular retail employees do during that season. This is an example of a(n) _________ change.

Product

Radically innovative

Innovative

Adaptive

14

The productive potential of an individual’s knowledge, skills, and experiences is known as:

Human capital

Ethical capital

Soft skills

Social capital

15

The steps in the process of stereotype formation and maintenance in order are:

Categorization, inferences, expectations, maintenance.

Categorization, expectations, inferences, maintenance.

Inferences, categorization, expectations, maintenance.

Expectations, categorization, inferences, maintenance.

16

In Ajzen’s theory of planned behavior, ___________ is (are) the key link between _________.

Attitudes; intentions and planned behavior

Norms; intentions and planned behavior

Intentions; attidtudes and planned behavior

Intentions; norms and attitudes

17

The process that enables us to interpret and understand our surroundings is called:

Stereotyping

Suppression

Perception

Selection

18

Camilla, a manager, notes that while Wilhelm’s written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at:

Explicit factors

Distinctiveness

Implicit factors

Consistency

19

Acme Movers is a company that ships goods and cargo to all locations in the United States. The employees understand that the company’s primary vision of timeliness, efficiency and low-cost services is important to maintain the competitive edge over other movers in the business. They constantly work to ensure that all deliveries reach their destinations on schedule, and the company, in turn, rewards the employees with performance-based awards and profit sharing. Which function of organizational culture is exemplified here?

Shaping behavior by helping members make sense of their surroundings

Facilitating collective commitment

Giving members an organizational identity

Promoting social system stability

20

The extent to which an individual identifies with an organization and commits to its goals is called:

Organizational satisfaction

Perceived organizational support

Organizational commitment

Job involvement

21

Stimulation is in the ____________ part of Schwartz’s model.

Self-transcendence

Openness to change

Self-enhancement

Conservation

22

Sustainable businesses tend to be run by CEOs who are:

Target-driven

Intelligent

Controlling

People-centered

23

Research shows that, in general:

Social capital can improve operations.

Social capital increases group conflict.

Social capital decreases work group integration.

Social capital decreases organizational performance.

24

When something is _______, it stands out from its context.

A schema

Semantic

Stereotypical

Salient

25

Which of the following is the least fixed of a person’s individual differences?

Emotions

Attitudes

Cognitive abilities

Intelligence

26

Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes:

High self-direction

High social value

High influence over others

High security

27

___________ is associated with success for managers and salespeople.

Extraversion

Introversion

Agreeableness

Emotional stability

28

Which of the following mechanisms for changing organizational culture addresses all three levels of culture?

Deliberate role modeling, training, and coaching

Workflow and organizational structure

Organizational goals

Rites and rituals

29

According to the Ajzen model, the strongest predictor of an employee’s behavior is (are):

The employee’s values

The employee’s attitudes

The employee’s intentions

Social norms

30

The potential to understand and regulate oneself is known as:

Kinesthetic intelligence

Naturalist intelligence

Intrapersonal intelligence

Interpersonal intelligence