Current-State Workflow

Course Project Part 2—Current-State Workflow

After formulating a clearly defined plan for a gap analysis, the next logical step is to conduct the gap analysis. The gap analysis will shed additional light on the details of the current-state workflow and provide directions for transitioning into the future-state workflow.


At this stage in the Course Project, you will conduct your gap analysis, which you planned throughout Weeks 3–5. You will also finalize your draft of the current-state workflow in Visio using the information you collect during your gap analysis.

To prepare for Part 2 of the Course



  • Review your Gap Analysis Plan (Part 1 of the Course Project) and prepare any necessary recording documents and meeting/observation arrangements with the individuals involved in the workflow.


  • Conduct the gap analysis. Observe and consult with individuals in your organization who are involved in the workflow.


  • Analyze the data you gathered and whether or not it meets the goals and objectives you set in your Gap Analysis Plan (Part 1 of the Course Project) (See attached file).


  • Interpret the meanings and implications of the data you collected. Consider how the workflow issues relate to electronic health records (EHRs) and one or more specific meaningful use objectives.


  • Examine your Visio draft of the current-state workflow. Consider how the draft aligns with the data you collected in your gap analysis. You will also receive feedback from your colleagues in Week 6.


  • Begin revising your Visio draft of the current-state workflow based on your gap analysis. Remember to update the information in the swimlane. In addition, prepare to write a detailed description of your Visio workflow.



To complete Part 2 of the Course




Hi, Please write a 3 to 4-page paper in APA format. Cite a minimum of 4 references from the list provided. This paper must have an introduction with a purpose statement and a summary. Based on the information gathered in your gap analysis, create a finalized Visio model of the current-state workflow, include the level one headings as numbered below:


  • Explain the results of your gap analysis and how they address the goals you set in Part 1 of the Course Project (See attached file for part one). Identify the issues (gaps) within the current workflow.


  • Analyze how the issues you identified relate to EHRs and one or more meaningful use objectives (see Brown article in the attach file area).


  • Describe in detail the final version of your Visio model of the current-state workflow. Include in your description an explanation of the swimlane (who completes each step). In addition, identify where the workflow gaps exist. (See previous diagram in the file area)


  • Explain how you changed your Visio draft based on the feedback you will have received from your colleagues ( SEE CRITIQUES BELOW) in the Week 6 Discussion and the information you gathered during your gap analysis. (See previous diagram and peer reviewed critique in the attach file area)


Required Readings






Dennis, A., Wixom, B. H., & Roth, R. M. (2015). Systems analysis and design (6th ed.). Hoboken, NJ: Wiley.


  • Chapter 5, “Process Modeling” (pp. 153–186)




This chapter introduces the most common process-modeling techniques. In particular, there is emphasis on the data flow diagram and how it is developed and used.




Helmers, S. (2011). Microsoft Visio 2010 step by step. Sebastopol, CA: O’Reilly.


  • Chapter 3, “Adding Sophistication to your Drawing” (pp. 69–110)




This chapter focuses on creating a diagram that is both professional and accurate. Topics covered include adding and using text boxes, inserting fields, and grouping shapes.



  • Chapter 4, “Drawing the Real World: Flowcharts and Organization Charts” (pp. 111–142)




The focus of this chapter is creating accurate flowcharts and organization charts. It explains how to create and use swimlanes. It also covers the development of organization charts and how they can be stylized.



  • Chapter 5, “Adding Style, Color, and Themes” (pp. 143–170)




This chapter demonstrates how to change the color, types of lines, and over all format of a drawing. It also covers the use of Visio themes.





Benyoucef, M., Kuziemsky, C., Rad, A. A., & Elsabbahi, A. (2011). Modeling healthcare processes as service orchestrations and choreographies. Business Process Management Journal, 17(4), 568–597.


Retrieved from the Walden Library databases.



Remodeling health IT systems for optimal health care delivery requires an assessment of both the health care organization and the usability of the available technology. This article evaluates ways of combining web-service-based health care processes to best suit the needs of service-specific health care organizations.




Unertl, K. M., Weigner, M. B., Johnson, K.B., & Lorenzi, N. M. (2009). Describing and modeling workflow and information flow in chronic disease care. Journal of American Medical Informatics Association, 16(6), 826–836.


Retrieved from the Walden Library databases.



This article evaluates how workflow and work practices in chronic disease care can be improved through the use of informatics tools. It also focuses on studies that discern potential real-world benefits of health information technology (HIT).





Vankipuram, M., Kahol, K., Cohen, T., & Patel, V. L. (2011). Toward automated workflow analysis and visualization in clinical environments. Journal of Biomedical Informatics, 44(3), 432–440.


Retrieved from the Walden Library databases.



In this article, the authors offer a framework for improving workflow analysis. It combines cognitive decision making, movement, and interaction and communication. The authors used a combination of qualitative and quantitative research practices to gather the data for analysis.



Required Media







Laureate Education, Inc. (Executive Producer). (2012d). A workflow diagram. Baltimore, MD: Author.



This multimedia piece continues to build on the scenario introduced in Week 1. In this segment, the health care facility creates a workflow diagram with assessment that maps the current workflow.



Note: Please click on the following link for the transcript:



Document: Transcript (PDF) (SEE ATTACHED FILE)



Optional Resources






There are a wide variety of online tutorials available to assist you with using Visio. Below are two you might consider, as needed:




Microsoft. (2011). The Visio 2010 MVP sessions. Retrieved from



This free resource, developed by Microsoft, provides video tutorials in the use of all aspects of Visio 2010.





Edson, D. (2011). Visio 2010 essential training. Retrieved from



This series of videos provides detailed instruction on all aspects of Visio use. This resource requires a paid subscription.